Eliciting Non-Functional Requirements in E-learning

In developing collaborative learning application, students’ collaboration is one of the most important features that allow them to communicate and share knowledge virtually. order ensure effective student interaction, developers are responsible for identifying social presence requirements by eliciting users’ needs in sustaining interaction. This paper aims highlight elicitation process non-functional known as presence. also describes issues, existing processes requirements. Secondly, this focuses on implementation documentation standards supporting documents extracting E-learning. The methodology section highlights development ‘Technical Guide Support Social Presence using Documentation Standards’ reveals flow Next, MoSCoW prioritization method helps reduce possibility users expressing terms improve communication problems during early phases project. summary, study gap between non-technical people technical understanding needed usage E-learning domain.